Draft Mode for Text AI Agents

Test Text AI Agent Changes Safely With Drafts
You can now save an unpublished draft of an AI Text Agent
, test it in a simulated conversation, and publish it only when you’re ready. Drafts are useful for trying updated instructions, conditional tools, field extractors, or completion goal criteria without affecting active version of the agent currently handling live conversations.
To get started, open a saved Text AI Agent
, make your changes, and click Save as Draft
. Or save your existing active version as a draft, then edit (manually or with Ava) and save the draft. Then use Draft Actions
 > Test Draft
 to try it out before publishing.
For a deeper walkthrough, see the new help doc: Testing Text Agent Drafts
.